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Transforming Incident Management
Processes Using Real-Time Data

On-Demand Webinar

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Having access to real-time data is always important, but nowhere is data more vital than during a large incident. Whether utilities are dealing with a weather emergency, a critical equipment failure, disruptions to operations, or some other disaster, managers responding to large power incidents need data to be timely, accessible, actionable, and secure.

Incidents, though often unfortunate, represent incredible opportunities. With the right data strategy, a company can not only respond to and correct the situation, but also compile and analyze data that can play a critical role in the success of a future digital transformation strategy. This effort has evolved over time with the adoption of real-time series data technology and infrastructure.


Join Bill McEvoy, Industry Principal for Transmission and Distribution at OSIsoft, as he explains how utilities can leverage real-time data to:
  • Avoid redundant incidents and improve team-wide communication and collaboration
  • Measure incident response effort and demonstrate incident management value
  • Track continuous improvement and manage security risk within their critical control systems
  • Minimize and optimize load balancing on SCADA and system security modeling systems

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About the Presenters


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William McEvoy is a Global Industry Principal with OSIsoft covering Transmission, Distribution, Smart Grid, and Distributed Energy Resources. Bill spent thirty-four years’ working in the utility and information technology profession at Eversource Energy formerly Northeast Utilities. With his last role as the Director of Information Technology - Business Solutions - Real-Time Systems for Eversource Energy. He is still active participant on several industry committees associated with Smart Grid, Distributed Energy Resources (DER) and Cyber Security. William has a strong understanding of the principles of Information Technology as related to utility business systems processing along with a strong understanding of the Transmission, Distribution, Gas, and Generation business processes. He also was the Program Director for over eight Transmission, Distribution and Gas Control Centers for Eversource during his career.

Watch Now!

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